by Yena Lee | UX intern for summer 2021
Coming to TagHive as a two-month summer intern, I was fascinated by all the roles each company member played. Moreover, it was interesting to see how they each had different outlooks about the app according to their roles yet still seemed to merge into one purpose of Class Saathi. Intrigued by their differing perspectives, I asked them each to share their thoughts on our service and its future direction.
Here’s what they had to say:
Is there anything from our app you especially want to highlight to users as a {job title}
?
From Our Designer
I would highlight the design elements included in the flow for when a user plays a quiz: screen layout, animations in-between, and how problems & solutions appear. During this task, I was challenged with making it appear simple and apt as a quiz-taking environment so users could focus on the problem only.
From Our Marketer
Yes! It would definitely be our newest feature of coin wallet. As a marketer, you have to think about how to generate revenue which is exactly what this feature is about!
But more importantly, making money is also connected to how we are going to make our service better for users to happily purchase it. So, as we introduce new features, we have to constantly think about making our app appealing and desirable for them.
From Our Senior Manager
Though not a particular feature, I always want to place emphasis on providing actual improvement and results. After all, that is our mission. Thus, I think it's important to establish to users that the more you use our service, the higher your understanding and grades will rise.
From Our Frontend Developer
In the mock test mode, there are many front-end features that pay close attention to making a test-like setting. For example, the timer function, going back and forth between questions, a pop-up problem preview, etc. Because mobile settings are limited, I paid attention to a lot of details on this part. Therefore, if users found these features helpful, it would be very meaningful.
From Our QA Engineer/Junior Product Manager
I would actually like to point out two features. First, the recommended question quiz is a feature I conduct quality assurance (QA) on every day, almost like a routine. Therefore, I’m confident with the way this feature works. Also, I was the project manager (PM) for the rather new live quiz during which the server, web and even Android development were involved. Though it was a complicated process during development and even QA, I have high hopes for its use. When both these features are used in a balanced manner it creates a harmonious combination of both everyday (recommended quiz) and fun (live quiz) ways to study.
From Our Junior AI Developer
I would emphasize the question recommendation feature to our users. This feature recommends problems to students based on question and skill-level evaluations. As an AI developer, I think this is where I spend the most time and effort. When I see student reports showing definite improvement as they answer more and more questions, it makes me the proudest. Not only is our system’s ability to recommend accurately and reliability improving, but more students trusting our system too.
From Our Senior AI Developer
The mock test predicted score based on AI technology is a new feature we are developing. This feature will enable users to anticipate their scores based on their previous outcomes and our data analysis. Thus, I would like to introduce this as a new feature for users to anticipate in the near future.
Do you have any personal goals as a {job title}
in relation to your broader goal for this app?
From Our Designer
My main goal as a designer is to always not lose purpose in the task I am doing. It’s actually quite easy to get lost in the design and stray away. Thus, it’s important to keep track of where your design is headed even while adding other elaborate elements for aesthetic or fun purposes.
Also, on a bigger scope, I hope to establish designs of Class Saathi into one that is clearly branded. In other words, I hope our elements like logos or colour palettes become immediately recognizable and symbolic of who we are.
From Our Marketer
Looking at the broader picture, I would like to make our service into something clearly appealing so anyone who sees it for the first time will say it is good and happily spend their money for it.
This will enable me as a marketer to sell it proudly to our customers. It’s important for me to have confidence in what I deliver to our customers.
From Our Senior Manager
A leading science and math study tool both fun and practical. This is what we want for our users. We aim to consistently show results and outcomes that are spent on both gaining their interest as well as the instrumental dimension of helping them learn and stay motivated.
From Our Frontend Developer
The mock test currently only includes questions that Class Saathi provides but I think it would also be great if users would be able to upload, share, and communicate their own questions in the near future. Also, it would be my goal and wish for the quiz questions to become seamless and completely bug-free as a frontend developer.
From Our QA Engineer/Junior Product Manager
Regarding the live quiz, as a PM, I want to add a little more interactive elements to the live quiz to create an environment where you can study with more fun. We want to develop it into a locked-in feature that can only be experienced in our app.
And as a QA, I want to focus on optimizing and stabilizing the app, in general, to ensure users have a smooth, comfortable time using the app.
Check out more about our live quiz here!
From Our Junior AI Developer
As an AI developer, gathering data is first priority, and to gather a lot, a lot of users are needed. Quite ironically, to increase the number of users, it is important to increase the reliability of the AI system, and vice versa. Therefore, my goal would be to gather even more users of our service to create greater data and even more accurate analysis.
From Our Senior AI Developer
I would like for our system to become a truly credible and recognized AI service for users. Our AI-based recommendation is improving day by day but I would especially set my goal towards the customized mock test feature we are developing at the moment.
Click here to check out more about Class Saathi’s goal as a team!